Feeders: When you ship a wildlife feeding gift you send two gifts: the feeder itself, and the moment it arrives. That knock at the door or package on the porch. The next thing that happens is your special someone's heart jumps with joy as they open a gift they will remember for many years.
Delivery: At Hurley-Byrd, we do things differently and oversee every part of the process: from the buying of raw materials, to handcrafting the feeder, to the day UPS arrives at the front door. We send beautiful handcrafted feeders direct and bypass all the middlemen, which means better feeders and a better value. Don't just take our word for it. Thousands of customers know Hurley-Byrd is a "best value." We believe in complete satisfaction and lasting value, too, which is why we guarantee a perfect feeder for you or your loved one , Also that your feeder will outlast all others available and will be enjoyed from the moment it arrives and for years to come. It's all part of how Hurley-Byrd changing the way America feeds its wildlife.
Hurley-Byrd does it differently: We hand built each and every feeder we offer. Beginning with our designs, buying the finest western red cedar and crafting your feeders to near perfection with a beautiful penetrating oil finish so they last for years. We take pride in each step of our service, too--from the moment you first contact us, whether on the Internet on the telephone, to the delivery of your feeders and gifts and everything in between. We want to make owning and gift giving easy for you. So whether it's a simple thank you gift, a unique deer feeder or a whole feeding station, choose Hurley-Byrd and see what a difference our feeders really make.
All Rights within this web site and its related products are Copyrighted and Reserved by:
The Hurley-Byrd Bird Feeder Co.
462 Williams Cross Way
Fairmont, West Virginia 26554
304-363-0199 or toll free at 877-363-0199
© 2002 - 2009
Financial Handling - The Hurley-Byrd Bird Feeder Co. selected PayPal as it's primary
e-commerce financial transactor in August of 2002 and we are listed as a "Verified Business" entity under PayPal's rigorous business standards. Our choice was based on PayPal's state-of-the-art security features and unprecedented reputation in protecting our customer's personal and financial information. PayPal's practices are directly in line with our own way of doing business and we want you to be absolutely confident your personal information is safe with Hurley-Byrd and PayPal. Read Wikipedia's unbiased definition of PayPal by clicking here.
Ordering by Phone - We accept credit card/telephone orders Monday through Friday from 10:00AM to 7:00PM EST at 304-363-0199 or Toll Free: 877-363-0199. For the Holiday season, you can reach us from 9:00AM to 9:00PM EST Monday through Saturday beginning the Monday before Thanksgiving through Christmas. We will be happy to answer all your questions and help with special needs and multiple delivery locations. During peak hours and busy holiday seasons you may get our voice mail. Please leave your name, a telephone number, a brief message and we will call as soon as possible, usually within 15 to 30 minutes.
Shipping - We have chosen UPS to handle our shipping needs and enjoy all their efficient shipping and tracking tools. We typically ship your order within a few days via UPS' Ground Service and notify you if there are any delays. Your email address will be added to UPS' Tracking Program and they will forward an email with their intended delivery date and, if applicable, subsequent delivery date changes. If you require Next Day Air, 2nd Day Air or 3 Day Services, contact us for an exact quote. Toll Free: 877-363-0199.
Shipping Cost - For ease in calculating your total purchase, we have established a very simple flat rate shipping cost policy for all orders shipped to the the lower 48 states. See the list below for UPS Standard Ground Rates for our flat rate shipping structure. If you require shipping to Alaska, Hawaii, Canada or Europe, contact us for pricing. We are here to assist.
Christmas 2009 Shipping - How we handle shipping for Christmas.
Each year in December we begin managing our whole process for positive delivery in time for Christmas. If we have the item in stock and available, your order ships immediately. In some cases, we are scheduled to craft a certain product or line of products. This obviously delays immediate shipment but the schedule is set so everyone receives their
Christmas gifts on time, typically well ahead of time.
If you need your order by a particular date, (example: you plan on leaving for Grandma's house December 14th), you will obviously need your gifts before this date.
Please advise us of your dated needs by leaving instructions in the "notes" area during the checkout process or writing us. We will positively make sure your
feeders are delivered when and where you need them.
Otherwise, your Christmas gifts
WILL POSITIVELY BE DELIVERED ON TIME!
Please allow us to work this process so everyone, including you, have their gifts on time.
Some west coast areas require 6 days.
See the UPS map above for approximate transit days.
It is HIGHLY advised you call us if you have questions.
We will be shipping each day through December 23.
Gift Shipping - When you place an order for a gift feeder, just let us know. We will remove our packing list and add any gift message you desire. This is a free service to you and there is no charge for this service. During the check out process, you'll be asked to leave a "note" to us. Add your gift message in the notes area and it will be received here along with your order. Furthermore, feel free to instruct us as to what particular day you want the package delivered. We'll contact UPS and schedule your gift to arrive on the special day or the day before. If there is anything we can do to assist you, please feel free to contact us. We are here to help.
Multiple Gift Locations - A popular service offered here at Hurley-Byrd is for shipping several feeders to several different recipients, all with your special message to that person.
This service is free of charge but additional and appropriate shipping costs are involved.
Each feeder's destination will be charged the appropriate shipping as per the item's total cost. See shipping costs as noted above to figure each shipment's cost. No matter what the
total price of the purchase, the order will be broken down into their respective packages and
the appropriate shipping cost will apply. As examples: Each $39.95 feeder will ship for $8.95 and each $24.95 feeder will ship for $12.95. Each delivery location will
carry its appropriate shipping cost as outlined above.
Call Toll Free: 877-363-0199
We are here to help.